Data protection

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our business activities and our website.

Contacting us
If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and follow-up questions. We do not pass on this data without your consent. If a contract is concluded, your data will be stored for 7 years due to legal regulations (invoicing).

Privacy policy in accordance with Article 13 and 14 GDPR
We process personal data that falls under the following data categories:

  • Name/Company
  • Date of birth
  • Company register number
  • Powers of representation
  • Contact person
  • Business address and other addresses of the customer
  • Telephone number, fax number, e-mail address
  • Bank details
  • VAT number
  • Data that you provide to us to fulfill our contractual obligations in the course of our business relationships.

You have voluntarily provided us with data about yourself and we process this data on the basis of your consent for the following purposes:

  • Customer support and
  • for our own advertising purposes, for example to send offers, advertising brochures and information (in paper and electronic form).

You can revoke this consent at any time. You can revoke this consent at any time. If you withdraw your consent, we will no longer process your data for the above-mentioned purposes from that point on. To revoke your consent, please contact: info@alpenhof-wolayersee.at

The data provided by you is also required to fulfill the contract or to carry out pre-contractual measures. We cannot conclude the contract with you without this data.

We store your data
Data for accounting and tax law: 7 years
Section 132 para. 1 BAO: 7 years beyond that, as long as they are relevant for the tax authority in pending proceedings)
Obligation under company law to retain data in accordance with § 190, 212 UGB: 7 years
Value added tax retention obligation according to § 18 para. 2 3rd subparagraph: 7 years

Data for the fulfillment of the contract:*
Warranty according to § 933 ABGB: 2 years (movable goods)
Purchase price claim for movable property in accordance with § 1062 in conjunction with § 1486 ABGB: 3 years
General damages according to § 1489 ABGB (compensation claims): 3 years (if damage and injuring party are known)

We use processors for this data processing. We pass on your data to the following recipients or categories of recipients:

  • Tax consultancy office/finance office/etc.

Your data is processed within the EU or the EEA. The appropriate level of protection results from an adequacy decision of the European Commission in accordance with Art. 45 GDPR.

Google Fonts
We use Google Fonts. The Google Fonts are integrated locally on our server – therefore no data is passed on to third parties!

Elementor
With Elementor, cookies are stored in the local storage and session storage of the visitor’s local browser. Elementor is essential on this site and is required for the display of content.

General
Every access to our website and every retrieval of a file stored on our website is logged. The storage serves internal, system-related and statistical purposes. The following is logged: Name of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval, web browser and requesting domain. In addition, the IP addresses of the requesting computers are logged.

Links
Our website contains links to external websites of third parties over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any legal infringements, we will remove such links immediately.

Vimeo
Privacy policy for the use of Vimeo videos
We use Vimeo videos on our website to provide you with additional information and multimedia content. These videos are hosted on the Vimeo platform, a service of Vimeo LLC, and integrated directly into our site.

Data transmission when using Vimeo
When you access a page on our website that contains a Vimeo video, a connection to the Vimeo server is established. This results in the transfer of personal data to Vimeo. This data is stored in the United States. This data may include your IP address, information about your browser and device, and your usage behavior.

Privacy policy of Vimeo
Vimeo is responsible for the processing of this data. Further information on data processing by Vimeo and your rights in this regard can be found in Vimeo’s privacy policy.

Consent to the use of Vimeo videos
Your privacy is important to us. Therefore, the video will only be played after your active consent. By clicking on the video, you consent to the transfer of the above-mentioned data to Vimeo and to data processing by Vimeo.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser the next time you visit our website. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.

Google Maps
This website uses Google Maps API to visualise geographical information. When Google Maps is used, Google also collects, processes and utilises data about the use of the Maps functions by visitors to the website. You can find more information about data processing by Google in Google’s data protection information: https://policies.google.com/privacy You can also change your settings there in the data protection centre so that you can manage and protect your data. Further instructions on managing your own data in connection with Google products can be found on the Google website https://policies.google.com/privacy

SSL encryption
Our website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Your rights
In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

You can reach us using the following contact details:

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